A resolution was passed at a regular council meeting last night to implement a zero-tolerance policy at the Mel Hegland Uniplex.
“There wasn’t any specific event which triggered this,” acting-administrator Robbie Bender said. “We’re trying to better our policies. We had some past experiences and had some verbal stuff years ago.”
With a policy soon to be in place, Bender said employees will have a document to refer to when an abusive person enters the building and begins to cause problems. Just like businesses which display signs warning people about unwanted behaviour, he noted similar behavior also shouldn’t be tolerated at a public facility. The policy could be enforced to deal with unruly hockey fans or intoxicated individuals, Bender added.
“I thought we should have something for our employees in these situations when they’re operating by themselves,” he said. “This was one we needed to adopt to give our employees a tool to use.”
About a week ago, a sign was posted to the inside doors of the rink leading to the ice surface warning of zero-tolerance for bad behaviour. The poster states employees have the right to be treated with dignity and respect at all times, and they should be able to do their jobs without being physically or verbally abused.
The Jonas Robert Memorial Community Centre also has a similar sign, but much larger and more detailed. It states abuse of employees and the facility will not be tolerated and warns failing to abide by the rules will result in a suspension or banishment from the centre.
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